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Netherlands Tourism
Thailand, Chiang mai
QuGo Policies
Confirmation Policy
- The customer receives a confirmation voucher via email within 24 hours of successful booking
- In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
- Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.
Refund Policy
- The applicable refund amount will be processed within 10 business days.
- All applicable refunds will be done in the traveler's bank account.
Cancellation Policy
- If you wish to amend or change your booking, you have to communicate your request to us in writing to info@qugo.io
- Such requests for change or amendment will be accepted subject to availability. Please note that the amended or changed booking will be regarded as a new booking.
- In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or Change is made. Please note the cancellation charges will be as per the airline and hotel policies.
Payment Terms Policy
- 100.0% of total tour cost will have to be paid 0 days before the date of confirmation
